Data Retention Policy
Summary:
This policy outlines what data we collect, how long we keep it, how you can request deletion, and the measures we take to secure it. It also clarifies that users should treat their uploaded data as non-sensitive, as redactedhosting.com assumes no liability for potential compromises.
Full Policy with Additional Details and Examples:
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Scope of Data Collection:
We only collect essential data required to operate the Learning Management System (LMS), such as user account details (email, username), course interaction records (quiz attempts, forum posts), and feedback you provide.
Example: If you enroll in a course, we store your test scores and discussion posts so you can track your progress and communicate with others. -
Retention Period:
We retain your data for the duration of your account’s active use. If you request account deletion, or if your account becomes inactive for a prolonged period as defined by our policies, we will remove your data from our systems.
Example: If you haven’t logged in for 12 months, your account data (including any uploaded files) may be deleted. -
Data Deletion Requests:
To request deletion, contact support@redactedhosting.com or info@redactedhosting.com. We may require verification that you own the account before proceeding.
Example: You may need to confirm your email and provide a recent login detail to verify your identity. -
Data Security Measures:
We use industry-standard encryption, firewalls, and regular security audits to protect user data. However, no system is 100% secure, and you acknowledge the inherent risks of transmitting information over the internet.
Example: Passwords are hashed and stored securely; access logs are monitored for suspicious activity. -
User Access and Updates:
You may review or update your personal information via your account settings or by contacting our support team.
Example: If you change your email, you can update it in your profile settings so we can send you relevant notifications. -
Compliance with Laws:
We comply with applicable data protection laws (e.g., GDPR, CCPA). You may have rights under these laws, such as the right to access, correct, or delete your information.
Example: If you reside in the EU, you can request a copy of all the data we hold about you at any time. -
Limitation of Liability & User Responsibility:
By using our service, you acknowledge that any data you upload may become publicly accessible if a breach occurs, and you agree to hold redactedhosting.com harmless for any resulting damages. You are strongly advised to use non-sensitive credentials and consider your data as potentially viewable by unauthorized parties in the event of a compromise.
Example: Use a dedicated email and password that you don’t use elsewhere. Don’t upload personal documents like copies of your ID or sensitive financial information.